Customer Stories

Real operations.
Real results.

See how energy companies use VantEdge to automate terminals, streamline logistics, and connect the operational data that drives their business.

75+

Active Clients

100%

Client Retention

~70%

Canadian Terminal Market

2020

Serving Since

Western Canadian Midstream Operator

Oil & Gas, MidstreamTerminalBOSS

The Challenge

Running 12 truck-loading terminals across Alberta with legacy automation that couldn't talk to their ERP. Ticketing errors averaged 3 to 5 per day per site, and month-end reconciliation took a full week of manual effort.

The Solution

Deployed TerminalBOSS across all 12 sites with direct ERP integration. Electronic ticketing replaced manual entry at the rack, and real-time inventory balancing eliminated the spreadsheet reconciliation process.

Results

95%

Reduction in ticketing errors

4 days

Saved on month-end reconciliation

12 sites

Deployed in under 6 months

“We went from chasing errors every day to managing by exception. The team finally has time to focus on throughput instead of paperwork.”

Operations Manager

Midstream Operator, Alberta

Integrated Energy Shipper

Energy, LogisticsWheelhouse

The Challenge

A logistics team managing 200+ rail shipments per month across three Class 1 railroads. Status updates lived in email inboxes and railroad portals. The team spent most of their day chasing data instead of managing exceptions.

The Solution

Wheelhouse EDI integrations with CPKS, CN, and BNSF automated waybill exchange and car tracking. Exception-driven workflows replaced the daily portal-checking routine, and contract performance dashboards gave management real visibility.

Results

90%

Less time on rail admin

70%

Fewer BOL manual touches

3 railroads

Connected via EDI

“Before Wheelhouse, our logistics coordinator spent half the day in railroad portals. Now the system surfaces what needs attention and the rest runs itself.”

VP Supply & Logistics

Integrated Energy Company

National Terminal Network

Oil & Gas, Terminal OperationsTerminalBOSS + Wheelhouse

The Challenge

A multi-site terminal operator with inconsistent workflows across facilities. Each site had its own process for scheduling, ticketing, and reporting, making it impossible to compare performance or enforce standards.

The Solution

Standardized on TerminalBOSS for terminal automation and Wheelhouse for truck scheduling across all sites. Consistent workflows, centralized reporting, and role-based access gave management a single view of operations.

Results

50%

Staff productivity improvement

1 view

Unified reporting across sites

100%

Workflow standardization

“We finally have consistency. Every site runs the same workflow, every report looks the same, and we can actually benchmark performance across the network.”

Director of Operations

National Terminal Network

Why customers stay.

100% client retention isn't an accident. It's the result of building software that works and backing it with support that actually helps.

Measurable ROI

Customers see results in the first quarter: fewer errors, less manual work, and faster reconciliation. The value is concrete, not theoretical.

Unlimited Training

Quarterly lunch & learns, scheduled onboarding for new team members, and unlimited training sessions. All included in client fees.

Responsive Support

Email, phone, and text. Priority-based response times. A support team that understands operations, not just software.

See how VantEdge fits your operation.

Tell us what you ship and how you operate. We'll show you exactly where VantEdge removes friction.

Book a Demo